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The Avenida Palace has made good stylistic use of an extensive array of ceramic tiles, glass, polished granite and metal. With accents of colour and good natural lighting, this Ouro Preto hotel has a clean, sleek and modern feeling. Well-equipped, comfortable, guest rooms are distributed on three floors. The reception area, several guest rooms, and access to the secure parking garage are housed on the ground floor. The reception area provides newspapers and tourist information for guests. A game room, restaurant, and living room with leather sofas and TV and DVD provide a good social space for all guests. The majority of the rooms are located on the second and third floors. The usual breakfast at Avenida Palace includes coffee, fruits, juices, local cheese, ham, home-baked breads and cakes, cookies, and the essential pão de quiejo, all of which are served daily in the restaurant.

The "caring for the customer" rating is an aggregate score for the five parameters we survey (welcome, the service, charm, cleanliness/maintenance and overall experience/value for money. There must be a minimum of 3 traveller ratings we can average before we display a rating for the property. We also age traveller ratings and discard any that are over twelve months old.